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Wiktor DoktórBPO expert, CEO of Pro Progressio and one of the most experienced outsourcing personality in Poland.Wiktor is the Outsourcing Industry Expert specialized in a wide range of outsourcing activities, including BPO, R&D, ITO, Call and Contact Centre, Sales Force Outsourcing as well as in the subject of nearshoring and offshoring. As the CEO of Pro Progressio he focuses on three main goals:
- running one stop shop in relation to nearshoring/offshoring of BPO investments to Poland
- outsourcing education
- promotion of outsourcing services providers
Wiktor and his Team have created and now administrate two main outsourcing industry media in Poland, which are www.outsourcingportal.pl and Outsourcing&More Magazine.
He is also very often running Outsourcing Business Breakfasts, Outsourcing Business Networking meetings, Outsourcing Stars Gala, edits the "Focus on" reports and other publications related to either outsourcing industry or investment attractiveness of cities and regions.
In outsourcing, call centre and CRM Wiktor has experience since 1998. He built first call centre teams as well as one of the first BPO centres in Poland. As the Pro Progressio CEO Wiktor is professional and appreciated consultant, advisor and industry networker. He is widely recognized authority, awarded by public and private institutions. In Poland Wiktor is also the General Head of German Outsourcing Association and represents IAOP – International Association of Outsourcing Professionals.