Blogs
Why Rent Robots? – Part 2: Work Quality
Why Rent Robots? – Part 2: Work Quality12.09.2019 09:59:37In the previous article we discussed the benefits of renting a robot instead of hiring a human, with emphasis on the duration and costs of the recruiting and onboarding process. When renting a robot, this process takes 4 weeks on average, during which the company doesn’t have to make any investments. On the other hand, hiring a human employee might take over 3 months and includes costs of finding the right candidate and training them to work unassisted. In this article you will learn what other benefits a robot employee can bring.
Digital Teammates S.A.RPA supplier (Robotic Process Automation)
Why Rent Robots? – Part 1: Time and Costs
Why Rent Robots? – Part 1: Time and Costs05.09.2019 13:50:15On the current job market most employers face the problem of finding the right people for job positions. At the same time they constantly have to be mindful of the risk of turnover increase in their company. According to the 2018 Talent Shortage survey conducted by ManpowerGroup, 52% of Polish companies believe the key problem in the recruitment process is the lack of applicants. The issue here is not only a limited number of candidates but also insufficient qualifications and experience of people who are looking for a job.
Digital Teammates S.A.RPA supplier (Robotic Process Automation)
The Most Neglected Cause of Turnover: Boredom At Work
The Most Neglected Cause of Turnover: Boredom At Work 03.09.2019 12:59:24On 20th August we hosted a webinar in which our CFO/COO Konrad Jakubiec and HR manager Katarzyna Adamczewska talked about causes and effects of boredom at work. They also explained possible solutions to this problem. In today’s article we’ll briefly present key points from the webinar.
Digital Teammates S.A.RPA supplier (Robotic Process Automation)
RPA will save your HR department
RPA will save your HR department19.08.2019 08:51:07Every day your HR department does a lot of repetitive and monotonous tasks which involve various, often sensitive data regardless of the industry your company operates in. Unfortunately, a bored or overworked employee can easily make a mistake while copying data from different programs or calculating leave for several hours each day. This is when the RPA (Robotic Process Automation) technology comes to the rescue.
Digital Teammates S.A.RPA supplier (Robotic Process Automation)
The Egyptians are fighting for Europe
The Egyptians are fighting for Europe11.06.2019 13:33:17Did you know that from an outsourcing perspective, according to IDC estimates, in Egypt the employment in the BSS sector is already at the level of 212,000 people
Wiktor DoktórBPO expert, CEO of Pro Progressio and one of the most experienced outsourcing personality in Poland.
Do you like to sell? Do you know how to sell?
Do you like to sell? Do you know how to sell?27.12.2018 07:25:19Learning how to sell is never too much. Can you sell? Do you know how to do it? Or maybe it's worth to be inspired in this area?
Wiktor DoktórBPO expert, CEO of Pro Progressio and one of the most experienced outsourcing personality in Poland.
Why is Digital Marketing more important than ever in 2017?
Why is Digital Marketing more important than ever in 2017?08.11.2017 09:10:31Strong digital marketers believe, as a rule, that they get more return on investment when every dollar spent is tracked and evaluated.
Sean PattersonPartner at Euro Digital Partners
3 Trend Shifts that have Re-shaped the BPO Industry
3 Trend Shifts that have Re-shaped the BPO Industry 25.10.2017 06:39:02In this blog post, we will be talking about changing trends in the BPO industry, and how they influenced and made it what it is today.
Catherine ParkContent writer & Developer
BSS events calendar for September
BSS events calendar for September17.08.2017 16:51:02Small events, big events - let's see what is planned for September and October
Wiktor DoktórBPO expert, CEO of Pro Progressio and one of the most experienced outsourcing personality in Poland.
Where is CEE on the global map of locations for BPO
Where is CEE on the global map of locations for BPO25.07.2017 07:01:38Is Tholons right? Why some obvious locations are still not included on the Tholons' Top 100 BPO locations map? Which cities should be considered?
Wiktor DoktórBPO expert, CEO of Pro Progressio and one of the most experienced outsourcing personality in Poland.
The Principles of Service Design Thinking
The Principles of Service Design Thinking29.05.2017 07:41:29Service design thinking is all about taking a service and making it meet the user’s and customer’s needs for that service. It can be used to improve an existing service or to create a new service from scratch.
Trizma outsourcing, call contact center, lean management
Customer expirience vs Customer expectations
Customer expirience vs Customer expectations08.05.2017 08:31:10What creates a good customer experience?
Trizma outsourcing, call contact center, lean management
Customer Persona and CX metrics
Customer Persona and CX metrics 03.04.2017 15:45:51Everybody is talking about automation these days, about efficiency and effectiveness too. World of shopping & selling, weather for products or for service, become digital and customer journey is moved in some industries completely to selfcare portals or similar solutions. All industries are included in this digital race and everybody is designing new digital customer journey.
Trizma outsourcing, call contact center, lean management
Outsourcing and Streamlining Projects to Gain a Better Efficiency
Outsourcing and Streamlining Projects to Gain a Better Efficiency 27.03.2017 11:38:29How to optimize outsourcing for improving your business productivity and improve workflow
Catherine ParkContent writer & Developer
Lean implementation in service industry- most common challenges
Lean implementation in service industry- most common challenges 21.03.2017 10:51:38Lean implementation can be quite challenging in a service organization. While the principles and learnings from Lean manufacturing are also conceptually applicable to the service business, Lean implementation needs to be done quite differently in the service industry because of the context under which service processes operate.
Trizma outsourcing, call contact center, lean management

Newsletter

Recruitment

  • QA Engineer z PythonemASTEK PolskaWarszawa / Katowice (Poland)
  • Senior Software Engineering C++ with PythonASTEK PolskaKraków (Poland)
  • Customer Success Specialist - German SpeakerASTEK PolskaKraków (Poland)
  • QA with PythonASTEK PolskaGdynia (Poland)
  • Talent Acquisition AdvisorASTEK PolskaGdańsk (Poland)
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  • ASTEK PolskaIT Outsourcing, IT project implementation
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Newsroom

  • Business services in Poland now occupy 3.5 million sqm of office spaceBusiness services in Poland now occupy 3.5 million sqm of office space15.09.2021
  • Offices full of plantsOffices full of plants14.09.2021
  • More offices and residential units in Katowice – developers’ record-breaking activityMore offices and residential units in Katowice – developers’ record-breaking activity13.09.2021
  • JLL strengthens strategic advisory for business services sectorJLL strengthens strategic advisory for business services sector10.09.2021
  • Is the pandemic really a booming time for the IT industry?Is the pandemic really a booming time for the IT industry?09.09.2021
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Outsourcing&More

List of companies

Pro Progressio
Pro Progressio
(Poland)
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