Alfavox is a supplier of advanced platforms for telecommunications systems of contact centers dedicated to small, medium and large business customers.
The company possesses unique competences in development, implementation and realization of advanced integration projects. Products offered by Alfavox are based on original system solutions and customized in accordance with the specific requirements of each customer and with respect to further development of their systems.
Solutions offered by Alfavox have been tested by many customers. Call centers that use these solutions can provide their customers with modern approach and competitive offer, but first of all they provide them with the top quality customer service.
Great number of deployments carried out by Alfavox proves its extensive experience in development and use of telecommunications systems. The company addresses its offer to call center outsourcing sector, banking and finance sector and power and gas sector, but also to administration institutions, telecommunications operators and cable TV providers.
The company is also focused on partnership, it cooperates, among others, with Verint Witness - a world leader in call logging and quality systems, IVO Software, Voicepin and Loxysoft.