Armatis-lc Polska Sp. z o.o.

Armatis-lc Polska Sp. z o.o.

  • Specialization:Contact Center, Multilingual Customer Service, Customer Experience Management, Technical Support, Business Process Outsourcing
  • Start year:1989
  • City: Warszawa (Poland)
  • Employment: 1300
  • Industry:CRM, Telecommunication,
  • www: http://www.armatis.com/pl
  • Category:Call Centre, Contact Centre, Customer Relationship Management, Help desk, Incoming calls, Outgoing calls, Telemarketing, e-commerce,

About us

Armatis is an international company specializing in customer relations management. We have 21 offices in Europe and 9,000 employees. Armatis Polska is a multilingual Contact Center that supports one million interactions per month in 14 languages using various communication channels. In Poland there are 5 offices with 1,300 employees onboard. We specialize in industries with very high seasonality, we are also experts in the field of sales. Our main features are: know-how gained thanks to 30 years of experience in customer service in Europe, Asia and America, high flexibility, value for money, individual approach to the customer, advanced technological solutions and high security standards.

 

 The group share a common vision – "Your Customer First" – to support Armatis partners throughout the entire customer journey with a global multi-sector offer, in a French-speaking or multilingual environment. The group places social and societal responsibility at the heart of its commitments, which is reflected in the implementation of a human resources policy that respects its social, economic, and ecological environment.

 With 9,000 expert employees operating from 21 sites, half of which are in France, and an innovative solution offering that integrates Data Management, CRM and Virtual Reality, Armatis addresses the entire customer journey across all interaction channels in a variety of sectors. Today, the company supports major players in the energy, banking, insurance, media-telecom, retail, e-commerce, health and tourism sectors.

 

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