Avaya and Microsoft Announce Integration of Microsoft Azure Communication Services with Avaya OneCloud™ CPaaSAvaya (NYSE:AVYA), a global leader in solutions to enhance and simplify communications and collaboration, today announced a strategic relationship with Microsoft to create a powerful set of joint cloud communications solutions to define the future of customer and employee experience.
Avaya solutions and predictive analytics provide improved customer and employee experience Avaya, a global leader in solutions to support and simplify communications and collaboration, with the help of data analytics, improves processes in contact center, thus makes the user experience seamless and enjoyable.
Avaya OneCloud CPaaS - one solution for all challengesThe pandemic forced us to speed up our habituation to work from home, but trying to implement a "business as usual" approach, with just remote-enabling employees with a bunch of apps is clearly not enough.
Avaya supports their customers in the “Work from Anywhere” journey Avaya, with headquarters in North Carolina, USA, is a global leader in solutions to enhance and simplify communications and collaboration including software, services and devices. Through open, converged and innovative solutions, Avaya elevates communications to the next generation of engagement, delivering solutions which support voice, email, chat, social media and video. In times shaped by accelerated digital transformations, Avaya has been focusing on developing advanced Cloud technologies.