Outsourcing&More #38 is available

Adding date: 31.01.2018 | Poland

2017 was a great year for BSS and outsourcing industries not only in Poland but also in Europe and other Countries. Among a number of trends outlined by the service providers, consulting companies but also clients were such hot topics like automation, robotics, artificial intelligence, business transformation and many others. Besides the trends, especially the CEE region had challenges in recruitment area, especially in IT jobs. Both service providers but also recruitment agencies had to work hard to be able to complete the experienced software teams on time. It looks like those challenges will remain the same in 2018 and there will be a strong demand for more and more IT resources.

When it comes to robotics and in general the RPA processes the trends will continue, although still there are no visible changes in the area of work optimization within those companies who have implemented robots to support their operation activities. I must say I keep my fingers crossed for 2018 in this field and I hope to see great RPA solutions, which will grow significantly from the theory to practical implementations.

We just start the next 12 months in very interesting times. From one side there is still big uncertainty when it comes to BREXIT, from the other growing openness for nearshoring activities from Germany and Scandinavia, and from the other also implementation of new GDPR (General Data Protection Regulation). We will definitely face very interesting business challenges in coming months and most of them we will describe on our pages.

Enjoy reading the first issue of Outsourcing&More in 2018, where we present you the interview with Kerry Hallard (CEO of Global Sourcing Association) and great articles focused on logistics, VoIP, employment of foreigners, AI, competences of the future and many more.

Outsourcing&More

All the best for 2018!
 

Dymitr Doktór,
Chief Editor

Comments

Connected materials

Global network offering solutions in flexible workplaces and co-working to enter Centrum Marszałkowska
Global network offering solutions in flexible workplaces and co-working to enter Centrum Marszałkowska
22.12.2017
PolandCushman & Wakefield at the top
Cushman & Wakefield at the top
24.01.2018
JLL summarized the situation on the Polish office market in 2017.
JLL summarized the situation on the Polish office market in 2017.
05.02.2018
Previous
Good Disruptions – how technology transforms BSS sector
Good Disruptions – how technology transforms BSS sector
Next
Reorganisational restructuring at Cushman & Wakefield Poland
Reorganisational restructuring at Cushman & Wakefield Poland

Newsletter

Calendar of events

  • Irish Medtech 2018 - the most recent solutions, innovative products, case studies21.02.2018 Warsaw (Poland)
See others

Experts

PolandMałgorzata Jasińska
Małgorzata JasińskaMalgorzata has over 9 years experience in recruitment. She started her career in Ireland specialising in the outsourcing sector. Since 2009, when relocated to Poland, Malgorzata has been the key driver of the development and delivery of RPO solutions to Hays clients across CEE region.
see others

Outsourcing&More

Newsroom

  • Łódź is currently getting around 180 thousand sq m of modern office spaceŁódź is currently getting around 180 thousand sq m of modern office space19.02.2018
  • Colliers International to manage .KTW IColliers International to manage .KTW I16.02.2018
  • Colliers International summarises the retail market in 2017Colliers International summarises the retail market in 201715.02.2018
  • Monika Janczewska-Leja appointed a new director at SavillsMonika Janczewska-Leja appointed a new director at Savills15.02.2018
  • Commercial real-estates – all you need is a „click”Commercial real-estates – all you need is a „click”14.02.2018
See others

Blogs

  • Why is Digital Marketing more important than ever in 2017?
    Why is Digital Marketing more important than ever in 2017?Sean Patterson
  • 3 Trend Shifts that have Re-shaped the BPO Industry
    3 Trend Shifts that have Re-shaped the BPO Industry Catherine Park
  • BSS events calendar for September
    BSS events calendar for SeptemberWiktor Doktór
  • Where is CEE on the global map of locations for BPO
    Where is CEE on the global map of locations for BPOWiktor Doktór
  • The Principles of Service Design Thinking
    The Principles of Service Design ThinkingTrizma
See others
  • Catherine Park
    Catherine ParkContent writer & Developer
  • Karina Kreja
    Karina KrejaWorkplace Strategy expert, Licensed Valuer
  • Waldek Olbryk
    Waldek Olbryk
  • Sean Patterson
    Sean PattersonPartner at Euro Digital Partners
  • Wiktor Doktór
    Wiktor DoktórBPO expert, CEO of Pro Progressio and one of the most experienced outsourcing personality in Poland.
See others

List of companies

KPMG in Poland
KPMG in Poland
(Poland)
See others