2018 has started with a big and loud opening during the Outsourcing Stars Gala organized by Pro Progressio in Gdynia. The event, as usual, has summarized past twelve months and outlined the challenges as well as the main areas the outsourcing and modern business services will focus on during 2018. This was already second time, when the Gala has been accompanied by The BSS Forum – the conference where managers representing various businesses discussed and described their biggest business challenges. It looks like this year the outsourcing and BSS industry will mainly focus on business transformation, KPIs, SLAs, Employer Branding and continue to grow the experience and operational use of robotics, automation and artificial intelligence.
This is already second edition of Outsourcing&More Magazine issued on 2018. The subjects we have decided to focus on in current edition cover business, HR, Real Estate but also international relations.
The main interview we have run with Paweł Siwecki and Michael Dembinski from British Polish Chamber of Commerce, who talk about British investments in Poland looking back to early 1990s.
This is not the only one interview. We continue the talks to Shared Service Centres Managers and this time we had a pleasure to talk to Marcin Janiszewski – the Head of Elekta Business Services who describes the scope of work provided in his Warsaw based operation centre.
Among the international publications you will find great articles coming from Ukraine, Lithuania and Romania, presenting you the most recent news coming from those countries. This section is also accompanied by the article written by Till Hahndorf who writes about German companies applying for the fulfilment capacities of the international IT and BPO markets.
Within our continued stories, Monika Reszko asks the question: “Why do you want to be a leader?”, and legal advisors from Chudzik describe support provided to entrepreneurs in special economic zones. I’m sure you will find a lot of interesting stories on our pages.
The next quarter of 2018 looks very promising from business perspectives and I’m already looking forward to next great stories we will deliver you on May.