Outsourcing&More #39 is available

Adding date: 21.03.2018 | Poland

Dear Readers,

2018 has started with a big and loud opening during the Outsourcing Stars Gala organized by Pro Progressio in Gdynia. The event, as usual, has summarized past twelve months and outlined the challenges as well as the main areas the outsourcing and modern business services will focus on during 2018. This was already second time, when the Gala has been accompanied by The BSS Forum – the conference where managers representing various businesses discussed and described their biggest business challenges. It looks like this year the outsourcing and BSS industry will mainly focus on business transformation, KPIs, SLAs, Employer Branding and continue to grow the experience and operational use of robotics, automation and artificial intelligence.

This is already second edition of Outsourcing&More Magazine issued on 2018. The subjects we have decided to focus on in current edition cover business, HR, Real Estate but also international relations.

The main interview we have run with Paweł Siwecki and Michael Dembinski from British Polish Chamber of Commerce, who talk about British investments in Poland looking back to early 1990s.

This is not the only one interview. We continue the talks to Shared Service Centres Managers and this time we had a pleasure to talk to Marcin Janiszewski – the Head of Elekta Business Services who describes the scope of work provided in his Warsaw based operation centre.

Among the international publications you will find great articles coming from Ukraine, Lithuania and Romania, presenting you the most recent news coming from those countries. This section is also accompanied by the article written by Till Hahndorf who writes about German companies applying for the fulfilment capacities of the international IT and BPO markets.

Within our continued stories, Monika Reszko asks the question: “Why do you want to be a leader?”, and legal advisors from Chudzik describe support provided to entrepreneurs in special economic zones. I’m sure you will find a lot of interesting stories on our pages.

The next quarter of 2018 looks very promising from business perspectives and I’m already looking forward to next great stories we will deliver you on May.

Dymitr Doktór,
Chief Editor

outsourcingandmore

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Newsletter

Calendar of events

  • Shared Services and Outsourcing Week, Europe 2018 - The Autumn Edition11.09.2018 Vilnius (Lithuania)
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Experts

PolandJarosław  Pięta
Jarosław PiętaExpert HR of the SSC/BPO/ITO sector with 20 years experience in Poland in HR consulting and executive search.
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Outsourcing&More

Newsroom

  • How to make additional savings on office fit-out?How to make additional savings on office fit-out?16.07.2018
  • XBS Logistics at Hillwood Błonie IIXBS Logistics at Hillwood Błonie II10.07.2018
  • New Associate Director at Colliers InternationalNew Associate Director at Colliers International10.07.2018
  • Yusen Logistics renews lease agreement at Goodman Toruń Logistics CentreYusen Logistics renews lease agreement at Goodman Toruń Logistics Centre10.07.2018
  • Age structure of Poland’s office buildingsAge structure of Poland’s office buildings09.07.2018
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Blogs

  • Why is Digital Marketing more important than ever in 2017?
    Why is Digital Marketing more important than ever in 2017?Sean Patterson
  • 3 Trend Shifts that have Re-shaped the BPO Industry
    3 Trend Shifts that have Re-shaped the BPO Industry Catherine Park
  • BSS events calendar for September
    BSS events calendar for SeptemberWiktor Doktór
  • Where is CEE on the global map of locations for BPO
    Where is CEE on the global map of locations for BPOWiktor Doktór
  • The Principles of Service Design Thinking
    The Principles of Service Design ThinkingTrizma
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  • Waldek Olbryk
    Waldek Olbryk
  • Tom Quigley
    Tom QuigleyOwner & Chief Marketing Officer of QUIGLEYMEDIA
  • Sean Patterson
    Sean PattersonPartner at Euro Digital Partners
  • Krzysztof Herdzik
    Krzysztof Herdzik
  • Wiktor Doktór
    Wiktor DoktórBPO expert, CEO of Pro Progressio and one of the most experienced outsourcing personality in Poland.
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List of companies

Labour Mobility Initiative Association
Labour Mobility Initiative Association
(Poland)
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