What isn’t Workplace Strategy suitable for? (Anti-definition)

Adding date: 05.01.2018 | Poland

There are plenty of myths and expectations sprouting around Workplace Strategy in Poland. I would like to discuss three the most prominent misuses that I stumbled upon more than once in my professional career as a Workplace Consultant:

  • Replacing business strategy and vision with Workplace Strategy;
  • Mistaking Workplace Strategy for Change Management;
  • Using Workplace Strategy to internal corporate fights.

All of them lead to potential misunderstandings and can easily jeopardise the outcome.

 

What isn’t Workplace Strategy suitable for? (Anti-definition)

Workplace Strategy will no replace business strategy

The most faulty and dangerous believe I came across results from mistaking Workplace Strategy for corporate business strategy. Again and again I am being surprised how this belief boomerangs even by some very large corporates. Even recently I had a blood freezing experience of discussing cooperation between two separate entities from one large group. It turned out that their Mrs expected an external consultant through workplace to define their future integration level. Pardon me?

Possibly labelling as ‘Strategy’  what in reality is a consultancy process could be partially blamed, but as a result it often boosts unrealistic expectations towards the outcome. Workplace Strategy focuses primarily on behavioural aspects of a corporate culture and its spatial, or physical, consequences. In particular, it doesn’t cover vast areas related to business development, namely corporate strategy and vision. Rather, it should be the other way round: Workplace Strategy should follow and develop earlier defined target business vision. The power of Workplace Strategy fully unfolds and flourishes when strategic thinking has been already done, and the rejuvenation plan is being implemented. Apart from the workstyle this strategic vision should encompass at least such other key areas as technology and business processes. Workplace consulting can complement, but not replace strategic thinking.

 

Workplace Strategy is defining model - but not implementing

Second most popular confusion is mistaking Workplace for Change Management. Indeed, Workplace Consulting process generates optimum workstyle model for a group of users. It sets up targets and behavioural models in the context of office and technology introduction or revision (e.g. mobility policy that is linked with the mobile devices usage). However its implementation is a separate, and much vaster, issue from the diagnosis. Change Management is a collective term for all approaches to preparing and supporting an organisational change, not exclusive only to workstyle and office space. Furthermore, Change Management has only recently started to appear in the real estate context in Poland. All the best Change Managers in Poland I have a pleasure to work with share IT coaching background, clearly indicating the most common implementation of this approach in our country.

Workplace goal is there to integrate, not to divide

Third the most widespread misusage of Workplace Consultancy is its employment to internal corporate fights. I could tell many stories of a young and enthusiastic consultant being thrown into a middle of a living corporate hell that made her, before she even blinked, involved into yet another clash between some locally ruling managers. Obviously every consultant either learns to identify those subtle marks of creeping mental manipulation or burns in the flames, but even seasoned specialists can be put off balance sometimes. Only recently I found myself to be used as a tool in what was obviously yet another sparing game between two huge egos in a big firm. Those local giants made themselves a new tourney ground out of Workplace exercise. What was a sport for them has been a misery for me, as they were both extremely apt in oral pushes, given the nature of their business. It ended up as usual in cases when emotions play a big part - with nothing good. Workplace Consultancy surely pulls some sensitive strings in the users, but as a rule its goal is to help and integrate, not to disrupt and divide.

Connected materials

PolandWolne Tory – the area for the whole new district of Poznan
Wolne Tory – the area for the whole new district of Poznan
11.04.2018
Flexible Workplaces in Poland, vol. 2
Flexible Workplaces in Poland, vol. 2
27.03.2018
New tenants move to  Business Garden Warszawa
New tenants move to Business Garden Warszawa
08.02.2018
Previous
Echo Investment’s sales and delivery results higher than planned
Echo Investment’s sales and delivery results higher than planned
Next
Platinium Business Park office complex - all in Gold
Platinium Business Park office complex - all in Gold

Newsletter

Experts

PolandMichał Młynarczyk
Michał Młynarczyk
see others

Outsourcing&More

Newsroom

  • GDYNIA – PEOPLE AND PLACES – THE CITY CHARACTER REALLY MATTERSGDYNIA – PEOPLE AND PLACES – THE CITY CHARACTER REALLY MATTERS21.06.2018
  • ADAPTIVE GROUP TEAM DURING 9TH ANNUAL ABSL CONFERENCEADAPTIVE GROUP TEAM DURING 9TH ANNUAL ABSL CONFERENCE21.06.2018
  • SAILING VS. CONSULTING: INTERVIEW WITH ROBERT GODZISZEWSKI, PROGRAM MANAGER IN ADAPTIVE GROUPSAILING VS. CONSULTING: INTERVIEW WITH ROBERT GODZISZEWSKI, PROGRAM MANAGER IN ADAPTIVE GROUP20.06.2018
  • Lose your kilowatts - summary of the actionLose your kilowatts - summary of the action19.06.2018
  • Putting people at the centre of the real estate marketPutting people at the centre of the real estate market19.06.2018
See others

Blogs

  • Why is Digital Marketing more important than ever in 2017?
    Why is Digital Marketing more important than ever in 2017?Sean Patterson
  • 3 Trend Shifts that have Re-shaped the BPO Industry
    3 Trend Shifts that have Re-shaped the BPO Industry Catherine Park
  • BSS events calendar for September
    BSS events calendar for SeptemberWiktor Doktór
  • Where is CEE on the global map of locations for BPO
    Where is CEE on the global map of locations for BPOWiktor Doktór
  • The Principles of Service Design Thinking
    The Principles of Service Design ThinkingTrizma
See others
  • Karina Kreja
    Karina KrejaWorkplace Strategy expert, Licensed Valuer
  • Tom Quigley
    Tom QuigleyOwner & Chief Marketing Officer of QUIGLEYMEDIA
  • Catherine Park
    Catherine ParkContent writer & Developer
  • Waldek Olbryk
    Waldek Olbryk
  • Sean Patterson
    Sean PattersonPartner at Euro Digital Partners
See others

List of companies

Adaptive Group Sp. z o.o.
Adaptive Group Sp. z o.o.
(Poland)
See others